1. Booking & Payment
- Booking can be made through the WhatsApp or the provided e-Mail.
- To confirm the booking, participants must make a down payment (DP) of 50% of the total trip cost.
- The remaining balance must be paid no later than 7 days before the departure date.
- The down payment (DP) is non-refundable unless the trip is canceled by the organizer.
2. Cancellation by Participant
- Cancellations made more than 14 days before the departure date will incur a 50% deduction of the total trip cost.
- Cancellations made less than 14 days before the departure date will incur a 100% deduction of the total trip cost.
- Participants who do not show up at the departure time are considered to have canceled unilaterally, and the payment will not be refunded.
3. Cancellation by Organizer
- The organizer reserves the right to cancel the trip for certain reasons such as bad weather or other emergencies for the safety of the participants.
- If the trip is canceled by the organizer, participants are entitled to a 100% refund or may choose to join the trip on the next available schedule.
- If the trip cannot depart due to operational issues beyond the participants control, such as vessel engine failure, permit/clearance issues with the harbor authority (KSOP), or other technical problems, the organizer will offer participants the option to: Reschedule to the next available departure or Receive a full refund if no suitable alternative can be arranged.
- The organizer will notify participants as soon as possible regarding any such situation.
4. Schedule Changes
- The organizer reserves the right to change the schedule or route if necessary, considering weather conditions or for the safety of the participants.
- Participants will be informed of any schedule changes as soon as possible.
5. Participants Responsibilities
- Participants must maintain cleanliness and preserve the environment during the trip.
- Participants are responsible for their personal belongings during the trip.
- The organizer is not responsible for any loss or damage to participants personal belongings.
6. Organizer Responsibilities
- The organizer is responsible for providing services as per the agreed package.
- The organizer will do its utmost to ensure the safety of participants during the trip.
7. Insurance
- The organizer does not provide travel insurance. Participants are advised to have personal travel insurance.
8. Health Condition
- Participants must ensure they are in good health before joining the trip.
- Participants with certain medical conditions must inform the organizer before the departure.
9. Force Majeure
- The organizer is not responsible for events beyond its control, such as natural disaster, bad weather, riots, or other situations classified as force majeure.
- In the event of force majeure, the organizer will strive to provide the best solution, but the payments made cannot be refunded.
10. Prohibitions
- It is prohibited to bring illegal drugs, sharp weapons, or any other illegal items during the trip.
- Participants who violate the rules will be subject to strict sanctions, including removal from the trip without any refund.